This Privacy Policy explains how KALPVRIKSHA FINANCIAL SERVICES ("we", "us", "our" or "the Consultancy") collects, receives, uses, accesses, stores, retains, shares and protects personal and business information when a person visits https://eudyogaadhaar.org ("Website"), contacts us, makes an enquiry, purchases a consultancy service or communicates with us.
We are an independent, privately operated consultancy providing professional consultancy and assistance relating to Udyam/MSME matters and associated business documentation and advisory requirements.
We aim to collect only information reasonably relevant to the enquiry or service requested and to explain why it is required before or at the time of collection.
The business responsible for the personal information described in this Policy is:
For privacy questions, access/correction/deletion requests or complaints, contact us and mention "Privacy Request" in the subject line.
We may receive information when you complete a website enquiry or service form, call or message us, email us, communicate through an advertised channel, submit documents, make a payment or otherwise ask us to provide a service.
When you visit the Website, our website server, hosting provider and tools enabled on the Website may automatically receive technical and usage information such as IP address, date and time of visit, pages or forms accessed, referring page, browser type, device and operating-system information, approximate network information, cookie identifiers and security/event logs. The exact information depends on the website configuration and services enabled at the time.
We may receive limited information from payment gateway providers about a transaction, from website hosting or technical providers in connection with website operation, or from a person authorised to provide information on behalf of an enterprise. We do not knowingly obtain identity documents from unrelated sources for advertising or unrelated profiling.
PAN is requested only where relevant to the consultancy or business documentation requested. Aadhaar information is requested only where necessary for a specific service and where legally permissible. Wherever feasible, we will use masked Aadhaar or an alternative document.
We use information only for purposes connected with the enquiry, consultancy assignment, website operation or legal obligations, including:
We do not sell personal information. We do not use PAN, Aadhaar or business documents for unrelated advertising, profiling or marketing. We do not use information for a materially different purpose without appropriate notice and consent or another lawful basis where required.
Information is handled by personnel of KALPVRIKSHA FINANCIAL SERVICES who need it to respond to an enquiry, deliver the requested consultancy, maintain accounts, provide support or meet legal obligations. Access should be limited according to work responsibilities. Personnel and service providers must not use customer documents for personal purposes.
Depending on the service and communication channel, information may be viewed or processed through website administration tools, enquiry/service forms, business email, telephone or messaging applications, accounting/invoicing systems, document files and payment dashboards. We use only the channels and tools actually deployed for the relevant interaction.
Where a customer asks us to act on their behalf for a specific consultancy task, we use information only within the authority and scope provided by that customer and subject to applicable law. Submitting information does not authorise unlimited use or automatically authorise a government filing.
Information may be stored electronically in the Website's hosting environment, business email or communication accounts, business computers or devices, document-management or accounting systems, and backups maintained by relevant service providers. Physical documents received or printed may be kept in business files at our office or another controlled business location. The actual storage location may depend on hosting, email, payment and other service providers used.
Some service providers may store or process information on servers outside the state or country in which you are located. Where information is processed by a third-party provider, that provider's infrastructure and applicable terms may also govern the technical location and handling of the information. We will take steps required by applicable law.
We use reasonable technical and organisational safeguards appropriate to the nature of the information. Depending on the system and service in use, safeguards may include:
No website, transmission channel or storage system can be guaranteed to be completely secure. We will take reasonable steps to prevent unauthorised access, disclosure, alteration, loss or misuse and to respond to a suspected security incident. Specific safeguards in operation may vary by system and may be updated as our systems change.
Customers should protect their own email, phone and devices and must not share passwords, OTPs, UPI PINs, bank passwords or Aadhaar authentication credentials with us or anyone claiming to represent us.
We do not sell, rent or commercially trade customer information. We may share the minimum information reasonably necessary with the following categories:
Hosting companies, server administrators, domain/website maintenance providers, business email providers, cloud or document-storage providers, security providers and communication tools may process information to host, operate, maintain, secure or support the Website and our communications.
When you make an online payment, relevant payment and transaction information is processed by the payment gateway, bank or payment service provider. Such providers process information under their own terms and privacy notices. We may receive transaction status, reference number and limited payment details needed for reconciliation. We do not ask you to disclose card PINs, UPI PINs, OTPs or internet banking passwords.
Where necessary for the service requested, relevant information may be shared with an authorised professional adviser, accountant, legal adviser or other service provider engaged to assist with that assignment. Sharing will be limited to what is reasonably required.
We may disclose information where you have specifically authorised the disclosure for a requested task, where disclosure is required by law or a lawful order/direction, or where otherwise permitted or required by applicable law. We do not share customer information with a government department merely because the customer has contacted us for private consultancy.
If our business or a part of it is reorganised, transferred or sold, information may be transferred as part of that transaction subject to appropriate confidentiality and applicable legal requirements.
We require or expect service providers handling information on our behalf to use it for agreed service purposes and apply appropriate confidentiality and security measures. The privacy terms of independent third-party providers also apply to their own processing.
We retain information only for as long as reasonably necessary for the purpose for which it was collected, completion and support of the consultancy assignment, recordkeeping, dispute resolution and compliance with applicable law. Our intended ordinary retention schedule is:
| Record type | Intended retention |
|---|---|
| Unconverted enquiries | Normally up to 90 days after the enquiry is closed, unless longer retention is needed for a follow-up, complaint or legal requirement. |
| Customer consultancy files and supporting documents | Normally up to 3 years after completion of the service, unless a longer period is required for a dispute, legal claim or applicable law. |
| Invoices, payment and accounting records | For the period required under applicable tax, accounting and other laws. |
| Consent, authorisation and grievance records | For a reasonable period necessary to demonstrate the relevant decision, handle a complaint or meet legal requirements. |
| Website access, technical and security logs | According to operational and security requirements of the Website and relevant hosting or technical provider. |
These are intended standard periods, not a promise that every record will be deleted on the exact day stated. A record may be retained longer where legally required or reasonably necessary for a pending transaction, audit, dispute, fraud prevention or legal claim. When information is no longer required, we will take reasonable steps to securely delete it, destroy physical copies or anonymise it. Residual copies may remain temporarily in routine backups until overwritten or deleted under the backup provider's normal cycle.
You may request deletion by emailing care@eudyogaadhaar.org with the subject "Request for Deletion of Personal Information". We may verify your identity before acting. If information must be retained under law or for a legitimate unresolved matter, we will explain the limitation where appropriate and restrict further use to that purpose.
The Website may use essential cookies and similar technologies for basic operation, security, session management and user preferences. If analytics, advertising or other non-essential technologies are enabled, they may collect information such as pages viewed, browser/device identifiers, approximate usage patterns and interactions. The specific cookies and third-party tools depend on the Website configuration.
You can manage or block cookies through your browser settings. Blocking essential cookies may affect Website functions. Where applicable law requires consent for non-essential cookies or tracking technologies, we will provide an appropriate notice and consent mechanism. Third-party tools may also provide their own opt-out or privacy controls.
Where consent is the basis for processing, we will seek it through an appropriate notice or action, such as a form checkbox, written authorisation or confirmation through a communication channel. The notice should identify the information requested and its purpose. You may withdraw consent by emailing care@eudyogaadhaar.org with the subject "Withdrawal of Consent – Privacy Request". Withdrawal does not affect processing already carried out lawfully before withdrawal and may prevent us from continuing a service that requires the information.
Subject to applicable law, you may request information about personal data being processed, correction or completion of inaccurate information, erasure where permitted, withdrawal of consent, or raise a grievance. Send requests to care@eudyogaadhaar.org. We may ask for reasonable identity verification before disclosing, changing or deleting records.
If we become aware of a suspected or confirmed personal data breach affecting information under our control, we will take reasonable steps to assess, contain, investigate and remediate the incident. Where notification to affected individuals or authorities is required by applicable law, we will provide it in the manner and within the timelines prescribed by law.
Our consultancy services are intended for adults and business representatives. The Website is not designed to knowingly solicit personal information from children. If we become aware that information of a child has been collected contrary to applicable law, we will take appropriate steps to address it.
The Website or our communications may contain links to third-party websites, government portals, payment providers or other services. Those services are operated independently and have their own privacy policies and practices. We are not responsible for the content, security or privacy practices of third-party websites. Please review their policies before submitting information to them.
For a privacy-related question, concern, complaint or request, contact:
We may update this Policy to reflect changes in our services, systems, service providers, business practices or applicable legal requirements. The revised version will be published on the Website with an updated "Last Updated" date. Where required by law, we will provide additional notice or obtain fresh consent before implementing material changes.
Last Updated: [add date]
For questions about this Policy or the handling of your information, contact KALPVRIKSHA FINANCIAL SERVICES at care@eudyogaadhaar.org or +91 9355532720, or write to Third Floor, 148A, Suite No. 304, Sri Krishna Villa, SNP Area, Sakchi, Jamshedpur, East Singhbhum, Jharkhand – 831001, India.
Lokesh Rawat, Madhya Pradesh
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